Community & Support

Magic Box is built by a one-person shop with a community of pilots flying it. Pick the channel that matches your question:
| Channel | Best for |
|---|---|
| Facebook group | Setup questions, troubleshooting, sharing profiles, general advice |
| Email (przemek at silverfoxrc.com) | Order issues, shipping, bug reports with logs, feature requests, anything not for public posting |
| YouTube (@Silver-Fox-RC) | Flight footage, walkthroughs, feature demos |
| Newsletter | Release announcements, big updates, product news |
Bug reports — what to include
Section titled “Bug reports — what to include”If something’s actually broken (not “I don’t understand how to do X”), email is best. Include:
- Firmware version — Web UI → Diagnostics → System Info, or LCD menu
- Hardware — which radio, receiver, HOTAS, FC if you have one
- What you did — repro steps
- What happened — observed behavior
- What you expected — desired behavior
- Any error message from the Web UI
- Diagnostic bundle if available — see How to Update → What if it fails?
The more concrete, the faster the fix.
Quick links
Section titled “Quick links”Thanks for flying with Magic Box.
— Przemek